I just wanted you to know that I was really impressed with your guys. Specifically their professionalism and courtesy. I’ve dealt with many contractors coming to my home in the past and for most of them, I can’t wait until they leave. But that was not the case with your guys and I would have gladly welcomed them all day long, cooked dinner for them and had a beer with them.
Here is why I thought they were extremely outstanding:
* They were here on-time at 8:00, which was unexpected.
* They cleaned up, without leaving a single trace of evidence that they were
ever there, which was unexpected.
* They treated my home like theirs, took off their shoes and changed into
their inside shoes.
* They didn’t take smoke breaks or phone breaks.
* They didn’t use any scare tactics on me with what might happen if I don’t
do something.
* They had to run out for a part, and they came right back.
* They didn’t waste time and worked very well independently without one
standing over the shoulder of the other.
* They were polite and sociable.
* The quality of work was excellent.
But it was all the other little things around the job that really impressed me which is where most others fall short.
I could go on, but I’m sure you know that these guys are really awesome. You’ve got a great team!
If I ever need electrical work again I know where to go.
D.G.
Brecksville, OH